Join us in the four-part series that will give you tools and insights to help you manage conflict and difficult conversations in your business and in life. While you’ll get the most benefit from attending all four, each event is designed to cover one complete aspect of communication
This is the third event in a four-part series.Attend other events in this series:
Managing Conflict Step by Step, October 24, 11:30am-1pm
Deescalating Situations presented by Jetta Todaro.
You see a conflict brewing, what do you do? There are a number of ways to “de-escalate” a tense situation --- keep it from happening in the first place, immediately reduce the level, intensity or size of the conflict, or determine a better time or place to “tackle” the issue(s). But how? Learn some practical techniques address all three situations. as well as how to be a model to your coworkers/employees/customers. We will also have free chair massages available!
Jetta Todaro is a mediator in Austin. She has mediated in a variety of settings including: business; for- and non-profit organizations; divorce and intact families; faith-based organizations; and in higher education and healthcare. As an impartial, third party, she provides a safe place and a process focused on assisting others in identifying, managing, and/or resolving their issues.
Wonderful free chair massages provided by the Lauterstein Conway Massage School, delicious breakfast tacos generously provided by Tacodeli and hot coffee graciously provided by Texas Coffee Traders. Please help us budget our limited non-profit resources for food and drink by only RSVPing once you're certain you'll attend. This helps us do more to help keep Austin, Austin! Thank you!